Is there an age limit?
YES - This is a live-actor haunt, meant to scare! No infants or young children. Use your discretion when bringing brave kids under 12 - they also must be accompanied by at least one ticketed adult. No refunds for scaredy cats.
Kids 13+ may go in groups without an adult - for parents who prefer to wait in their cars, the lit parking lot is where the kids will come out - or you may have them meet you back in front of the building while you hang out in our waiting area.
Do you have a Children's Haunt?
No, we only have a scary Haunt. For a daytime activity, we recommend you make an appointment at Escape in Time Escape Rooms and Virtual Reality Gaming Room for ages 7+
Can a group of us go through together?
YES! We recommend groups of 6-8 for the most fun! Hearing other people in your group scream is always a blast! Groups of up to 12 are allowed to go through the haunt together, but some of the people at the end of the group may miss some of the scares. If you really want your large group of 10 or 12 people to go through, please put your "scaredy cats" at the end of your line.
WE TRY TO GROUP PEOPLE TOGETHER IN GROUPS OF 8 OR 9 DEPENDING ON HOW BUSY WE GET. OUR GOAL IS TO MINIMIZE YOUR WAIT AND PROVIDE YOU A FUN EXPERIENCE :)
Can I go through alone?
Singles or lone wolf guests will be added to a group of 2 or more people. But beware - you still may not get out alive! Muah ha ha ha...
Do you have a "jump the line" pass?
We understand that some people - like Doctors, Firemen and Druglords - need to get back to their day jobs ASAP. For such circumstances, we offer a "Jump-the-Line" pass for a bit more money. This will put you in a fast line with other Doctors, Firemen and Druglords.
Will I be touched by the actors?
This is an interactive haunt and you may get touched, bumped, poked, sprayed, etc. Our actors are trained to keep you safe and make sure you don't get physically hurt, however, they are also trained to scare the pants off of you!
Can I touch the actors?
Please refrain from touching the actors. This keeps everyone safe!
Do you have group discounts?
Yes. For groups of 8 or more, we offer online only discount packs. Also if you enjoyed the haunt and want to go back through right away, you can purchase a re-entry ticket for just $10. We also have a season pass ticket for $120 which will give you unlimited entry into the haunt. Please purchase this at the registers on site or call us at 888-898-7191 to pre-pay.
Can I use a flashlight or take pictures?
Sorry, No cameras, cell phones, cigarette lighters or flashlights allowed.
Do you have a Lost & Found?
Yes, please check in with the cashiers at the front registers on site to give them your name, phone number, email address, description of the item and where you think you lost it. If it has been turned in, we're happy to return your item or contact you the following day if we are able to locate it. Please try to remember where you were when you lost your item so our staff has a better chance of finding it! You may also email us at email@example.com and we will respond in the next day or two. While we will make our best efforts to return your item to you, we are not responsible for lost, broken or stolen items so please secure your belongings prior to entering the haunt.
Do you do fundraisers?
Yes. If your school, youth group or organization wants to sell tickets for the haunt, we will gladly share the proceeds with your group and/or cause.
Are there refunds?
Sorry, but our job is to scare the living daylights out of you! If you only make it 5 feet into the haunt, then we did our job!